Privacy Policy – Forest Guest House

At Forest Guest House, we take the protection of your personal data seriously. This privacy policy explains how we collect, use, and safeguard your information in accordance with the EU General Data Protection Regulation (GDPR).

1. Data Controller

Name: Forest Guest House
Address: 6 Coxs Close, North Cadbury, United Kingdom
Email: info@forestguesthouse.eu
Phone: +44 7931451402

2. Data We Collect

• Full name
• Contact details (email, phone number)
• Booking information (dates, number of guests)
• Payment details (processed securely via third-party providers)
• Special requests or preferences

3. Purpose of Data Processing

• Manage reservations and guest communication
• Fulfill legal obligations (e.g., registration with local authorities)
• Improve our services and guest experience
• Send booking confirmations and updates

4. Data Storage & Security

Your data is stored securely and only accessible to authorized personnel. We implement technical and organizational measures to protect against unauthorized access, loss, or misuse.

5. Data Sharing

We do not sell or share your data with third parties, except:

• When required by law (e.g., local registration offices)
• With payment providers to process transactions
• With service providers (e.g., cleaning staff) under strict confidentiality agreements

6. Data Retention

We retain your data only as long as necessary for the purposes stated above or as required by law.

7. Your Rights

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time
• Lodge a complaint with the Datenschutzbehörde (Data Protection Authority)

8. Updates

We may update this privacy policy from time to time. The latest version will always be available on our website or upon request.